This is the Internet Privacy Policy that governs information collected from your use of this website at www.guidewell.com (the “Site”). The Site is operated by GuideWell Mutual Holding Corporation (“GuideWell Mutual” or “we” or “us”). As a user of the Site, you may be referred to in this Privacy Policy as a “user” or “you”. This Privacy Policy is also subject to the Terms and Conditions of Use (the “Terms and Conditions”) of the Site. All capitalized terms used herein that are not otherwise defined herein are used as defined in the Terms and Conditions. If you have any questions concerning this Privacy Policy, please email us at information@guidewell.com.
By using the Site, you affirmatively consent to this Privacy Policy and to the collection and use of your personal information in accordance with this Privacy Policy. This Privacy Policy only applies to information we collect on this Site or in emails or other electronic communications between you and this Site.
Information Collection and Use by the Site
When you use the Site we may collect information that you provide to us, including personal information (i.e., information by which a user may be identified). We may also collect information automatically from you as you navigate the Site, such as your access device IP address, pages visited, and browser type.
We may use information collected from users to: (a) respond to users’ request for products, services or information; (b) fulfill any other purpose for which the user provides it; (c) authenticate users; (d) send notifications to users relating to the Site; (e) display the Site to users and assist them in using the Site; (f) allow users to participate in interactive features of the Site; (g) carry out our obligations and enforce our rights under the Site; (h) customize the Site for users and recognize them when they return to the Site; (i) fulfill any other purpose with the user’s consent; (j) manage the Site, track usage and improve Site functionality and services; and (k) make offers to users for goods and services that we believe may be of interest to them. We do not permit third parties to gather personal information from users visiting our Site. Other than as provided in the Sharing and Disclosure of Information section below, we do not sell or disclose to unrelated third parties the personal information that is collected from users through their use of this Site. We may use, share and disclose aggregated user information for any purpose without restriction.
Use of Content That You Post
Please be aware that any content that you post when using the Site (including by participating in a blog, submitting a comment to an article, a story, a video or in a discussion thread), such as your full name and any nickname, may be visible to other users of the Site and not private. In addition, with respect to any content that you post when using the Site, you agree that GuideWell Mutual, its affiliates and their licensees, may use, copy, sublicense, modify, publicly perform, display, create derivative works of, host, index, cache, tag, encode, and/or adapt (and you grant a license to us with respect to such activities) any such content and any information contained therein in any and all media formats or channels, whether now known or hereafter devised, including, but not limited to, the Site.
Cookies: Use of Cookies and Other Technologies for Automatic Data Collection
The Site may use cookies, flash cookies, web beacons and other automatic data collection technologies (“cookies”) to store users’ preferences, traffic origination and to record session information, among other data. We do not link the information we store in cookies to any personal information you submit while on our Site. You may be able to configure your browser to accept or reject all or some cookies, or notify you when a cookie is set. Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website at adobe.com.
Links
The Site contains links to other websites, applications and services maintained by us, our affiliates and/or third parties that may not follow the same privacy policies as applicable to this Site. These sites, applications and services may use cookies, collect data and use the data in ways that are different from the way in which we use the information collected through this Site. When linking to another website, you should read that website’s privacy policy. Our Privacy Policy only governs information collected on or through this Site. Furthermore, we bear no responsibility for any offensive material or violations of law on any website that links to or from this Site.
Security
We have in place industry standard administrative, physical and technical controls to safeguard and secure the information we collect online. Information provided to the Site is protected against unauthorized use by Secure Sockets Layer (SSL) security features.
From time to time, we may offer the ability for users to register and create user accounts for use of the Site. GuideWell Mutual uses reasonable measures to protect registered user information that is stored within our database. We urge you to keep your username, password and other account access information in a safe place and not to divulge it to anyone. You are responsible for any unauthorized use of the Site resulting from your failure to secure your username, password and other account access information. You should also remember to sign off your account and close your browser window when you have finished your visit. For any additional information about the security measures we use on the Site, please contact us at information@guidewell.com.
Sharing and Disclosure of Information
We may disclose your personal information collected through your use of this Site: (a) to our affiliates; (b) to third parties to provide you with information or materials you specifically request; (c) to our service providers providing services to us; or (d) as otherwise specifically permitted in this Privacy Policy. We may also use, and disclose your personal information collected through your use of this Site to our affiliates and unrelated third parties: (a) to conform to legal requirements or to respond to a subpoena, search warrant or other legal process received by us; (b) to enforce our Terms and Conditions or to protect our rights; (c) to protect the safety of others, including other users of the Site; or (d) with your consent in a particular instance. GuideWell Mutual reserves the right to transfer, disclose or sell user information, including user personal information, including, without limitation, to a third party, in connection with any sale, merger, acquisition, divestiture, or liquidation of all or part of our business related to the Site, all or substantially all of our business or assets, or as part of any reorganization or restructuring of our business. We also reserve the right to change the manner of our use and disclosure in accordance with the “Changes in Our Privacy Policy” section below.
Updating, Accessing and Correcting Your Information
You may send us an e-mail at information@guidewell.com to request access to, or to correct or delete personal information you provided to us through the Site that we have stored. Such a request may not affect information that may be stored in back-up and similar databases, does not affect information in aggregated form or that is not personal information, and does not affect information you may have posted in public areas of the Site.
Opt Out
Users may opt out of receiving future updates, notifications and other communications from us related to the Site, and also may opt out of receiving from us offers of goods and services in which we believe they may be interested, by submitting a request to information@guidewell.com.
Children’s Privacy
You must be at least 18 years old to register or to use the Site. We do not knowingly collect personal information from persons under 18 years of age.
Additional Notice to California Residents
California Civil Code Section 1798.83 permits our users who are California residents to request and obtain from us once a year, free of charge, information about the personal information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year. If applicable, this information would include a list of the categories of personal information that was shared and the names and addresses of all third parties with which we shared information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to:information@guidewell.com
Site to be Used by Users Within the United States
The Site is not intended to be used by anyone outside of the United States. If you are located outside the United States you are not permitted to use this Site.
Users who use this Site from outside the United States contrary to the above restriction should be aware that it may be necessary to transfer your information internationally and, in particular, your information may be transferred to and processed in the United States, and for residents within the European Union, you should be aware that the data protection and other laws of countries outside the European Union may not be as comprehensive as those of countries within the European Union. By using the Site, you are consenting to have your information used and transferred to the United States as set forth in this Privacy Policy.
Changes in Our Privacy Policy
We reserve the right to modify this Privacy Policy at any time, and any modifications made will be effective immediately upon posting. We will post at the bottom of this Privacy Policy the date that modifications were last made, which should alert you to any changes since your last visit to the Site. If, however, we intend to disclose users’ personal information collected through this Site in a manner that is materially different from and less protective than that stated at the time of collection, we will post a notice of such intent on the Site at least 30 days prior to such use.
Contact Us
If you have any questions about this Privacy Policy, the practices of the Site, or your interactions with the Site, please contact us at:
GuideWell Mutual Holding Corporation
4800 Deerwood Campus Parkway DC 4-1
Jacksonville, Florida 32246
Email: information@guidewell.com
Privacy Policy last modified August 15, 2014