loneliness

Wendy Weiss knows it’s best to not get too close to her 83-year-old father right now. As COVID-19 cases continue to climb, keeping a safe distance will help older adults like her dad and his wife stay healthy.

So, when Weiss arrived at her father’s home with some chicken soup, she went to the door, set the soup down and walked away. Instead of sharing a hug, they settled for a wave from a distance.

Weiss is a registered nurse and director of care management in the Medicare department at our health insurance subsidiary, the leading health insurance company in Florida. For her, the gesture was about more than the soup. It was a way to check in with the couple. A way to let them know they’re not alone in these uncertain times.