careers

Trying to navigate the complexities of the health care system can be challenging for anyone. But when English is not your native language, trying to find answers to your health insurance questions can be even more difficult.

Nellie Coronel understands this firsthand. Her parents are from Ecuador and sometimes lean on her bilingual skills to help interpret their health-related questions.

“I see them struggle with the language barrier and it can be frustrating for them.”

Helping her own parents is part of what inspired Nellie to become a Bilingual Member Care Specialist at Florida Blue. In her role, she assists members with their billing questions, helps them find in-network providers and directs them where they can go for medical care and lab work.

“I enjoy the fact that I can help them with their claim information or with pharmacy issues and just make their life a little bit easier,” she said.

As a recruiter, I highly suggest you have a master resume, with detail on every position you had over the last 15 years in your field, and then tailor each version to the specific job you are applying for.

You say that takes too much time? Indeed, customizing your resume does take a little more time than just clicking on a job, attaching the same resume, and clicking apply.

However, you can greatly increase your chances of being selected for a video interview, phone interview or face-to-face interview if you have summarized the particular skills and experiences a specific employer indicated was most important.

Here are some tips and recommendations for how to update your resume for a specific job posting.

Step 1: Review the Job Posting

If you've searched for jobs on a company's website recently, you may have noticed a button saying, "Join our Talent Network" or “Join our Talent Community.” Talent communities are becoming a common practice among employers who want to stay in touch with interested job seekers.

Talent communities are a place where people who are interested in a company, but not ready to apply, can upload their resume and leave their contact information. Once entered into a company's database, the company can easily notify you of new job opportunities, have their recruiters and sources contact you and provide you with company news and information. Talent communities provide candidates with time to learn about the company, while also showing a company you’re interested in them. The benefit for companies is that, when a position opens up, they automatically have a pool of interested candidates to contact.

GuideWell and its family of forward-thinking companies are focused on helping people and communities achieve better health. To do that, it takes the right team of people who are committed to our mission and passionate about what we do. That’s why we’re investing in our future workforce with the launch of a new careers-focused website that provides candidates with an improved and comprehensive job search experience.

Careers.GuideWell.com uses an industry-leading Talent Relationship Marketing (TRM) platform that is considered a “game-changer” for the GuideWell family of companies in engaging with potential job candidates by delivering a hyper-personalized experience with recommended jobs and content that adapts to the candidate’s intent and behavior.